1. Information We Collect

We collect information you provide directly to us, such as:

• Account registration information (name, email, company details)
• Payment and billing information
• Customer data you upload to our platform
• Communications with our support team
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our marketing automation services
• Process payments and send billing notifications
• Communicate with you about your account and our services
• Improve our services and develop new features
• Comply with legal obligations
• Protect against fraud and abuse

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you terminate your account, we will delete or anonymize your data within 90 days, unless required to retain it for legal purposes.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service may integrate with third-party applications and services. This privacy policy does not cover the privacy practices of these third parties. We encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.

12. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing includes consent, contract performance, and legitimate interests.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: granit.g4shii@gmail.com
Phone: +38344885500
Address: Prishtine, Kosovo